Exchange Online Kiosk License Details and Comparison

If you only need a small mailbox in Microsoft Office 365 then you can use the Exchange Online Kiosk license. This kiosk license is designed for users that don’t have a dedicated computer and don’t require all the messaging features in Exchange.

With a 2GB mailbox is the Exchange Online Kiosk mailbox really designed for an occasional email. If users are going to receive more mail or want to use Teams then the Front-line worker plans are maybe a better option.

In this article we are going to take a look at the the limitations of the kiosk license and compare it with a couple of other options.

Exchange Online Kiosk Limitations

The Exchange Online Kiosk plan cost only $2 per user per month, making it the cheapest license in Office 365. But that comes with some limitation that you really need to keep in mind:

  • Only Outlook Online and Outlook on mobile device (max screensize 10.1 inch)
  • Only 2Gb mailbox
  • No email archiving
  • No Microsoft Outlook for desktops
  • No Office 365 Groups
Exchange Online Kiosk

A common misconception is that you can’t access a shared mailbox with a kiosk plan. But according to the service description from Microsoft there are no limitations to this. The only limitation is that you can’t add delegated access to the kiosk mailbox itself.

If you look at note 24 below the Features table, it explains that an F3 user (F3 has the kiosk plan) can access a shared mailbox.

Other limitation can mostly be found in the security and legal features of Exchange Online, think of In-Place hold, Litigation Hold, Data Loss Prevention and message encryption.

Also it’s only an Exchange Online plan, so you don’t get any of the other Microsoft apps, like OneDrive storage, or Microsoft Teams access.

Comparing Exchange Online Kiosk

I have compared the Exchange Online Kiosk plan with Exchange Online Plan 1 and the Frontline-Worker plans to give you a better idea of what the limitations are of the kiosk plan.

I have listed all the Exchange Online differences between the plans and focussed on the important differences when it comes to Office 365. You can find all the details about the Exchange plans here in the service description from Microsoft.

  Exchange Online Kiosk Plan Compared
Office 365 Enterprise Microsoft 365
 
Exchange Online Kiosk
Exchange Online Plan 1
Office 365 F3
Office 365 E1
Microsoft 365 F3
Annual commitment
per month
$2.00 $4.00 $4.00 $8.00 $8.00
More info More info More info More info More info
Exchange Online Kiosk Exchange Online Plan 1 Office 365 F3 Office 365 E1 Microsoft 365 F3
Office Online 1 1
Microsoft Outlook 1 1
Outlook Online
Outlook for Mac
Outlook for iOS and Android 1 1 1
Install apps on up to 5 PCs/Mac + 5 tablets + 5 smartphones 2 2 2
Notes:
1. Limited to devices with a 10.1″ screen or smaller
2. Mobile app only
3. Read only
Exchange Details Exchange Online Kiosk Exchange Online Plan 1 Office 365 F3 Office 365 E1 Microsoft 365 F3
Exchange Mailbox size 2Gb 50Gb 2Gb 50Gb 2Gb
Email archiving
50Gb

50Gb
Office 365 Groups
Delegate access
Inbox rules
Public folder & Resource mailbox
Single item recovery
Outlook add-ins and Outlook MAPI
Data loss prevention
In-Place Hold and Litigation Hold
Chat, Meetings, Social, and Calling
Microsoft Teams
Live Events
Yammer
Microsoft Shifts
Microsoft Bookings
Storage
OneDrive Storage (per user) 2 GB 1 TB 2 GB
SharePoint Kiosk 3 Plan 1 2 Kiosk 3
Notes:
1. 5 TB initial, contact Microsoft to increase. Less then 5 users, then only 1 TB per user
2. 1 TB Storage + 10Gb per user
3. 1 TB Storage
Project and task management
Planner
To-Do
Automation
Power Automate, Power Apps
Exchange Online Kiosk Exchange Online Plan 1 Office 365 F3 Office 365 E1 Microsoft 365 F3
MyAnalytics
Endpoint and app management
Microsoft Endpoint Manager
Mobile application management
Intune
Remotely wipe company data from lost devices
Windows Autopilot
Set up and pre-configure new devices, getting them ready for productive use
Advanced threat protection
Windows Defender
Firewall, Anti-malware, Exploit Guard, Credential Guard
Identity and access management Exchange Online Kiosk Exchange Online Plan 1 Office 365 F3 Office 365 E1 Microsoft 365 F3
Azure Active Directory Premium Plan 1
Conditional Access
AD Sync for SSO
Windows Hello for Business
Microsoft Advanced Threat Analytics
Information Protection and Governance
Azure Information Protection Plan 1
Manual sensitivity labels
eDiscovery and auditing Exchange Online Kiosk Exchange Online Plan 1 Office 365 F3 Office 365 E1 Microsoft 365 F1
Content Search, Basic Audit
More info More info More info More info More info
Trial

For only $2 more per month, you can give your users access to all the apps of Office 365, including Teams and OneDrive storage. Or if you only need mail, then for $4 per user they get a large mailbox, archiving, and single item recovery.

I have left the Microsoft 365 F1 plan out of the comparison because it doesn’t exclude Exchange Online.

To create this comparision I have used the Service Descriptions from Microsoft. There are some contradictions when it comes to Shared Mailbox access and inbox rules between the Service Description and the Exchange Licensing FAQ. I have asked Microsoft for clearification on these point and will update the article if nessary (Service descriptions should be leading though).

Wrapping Up

Keep in mind that you can always upgrade a licence without loosing any of the data. So you can perfectly start with the kiosk plan, and always upgrade if you need a large mailbox size or more Office 365 features (like OneDrive or Teams).

I have also compared all the major Microsoft Office 365 plan in one clear overview. If you have any questions, then just drop a comment below.

Get more stuff like this

IT, Office365, Smart Home, PowerShell and Blogging Tips

I hate spam to, so you can unsubscribe at any time.

Leave a Comment

0 Shares
Tweet
Pin
Share
Share