Mouse freezes when previewing an Excel file in Outlook 2016

Does your Outlook freezes when previewing an Excel file in Outlook 2016? Well it’s easy to fix, there is no need to disable Excel add-ins or running Outlook in safe mode. Just disable scroll inactive windows in the settings menu.

To fix the issue, goto:

  • Settings > Mouse  (or start and type “mouse settings”)
  • Disable  Scroll inactive windows when I hover over them

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